Contact us
We will be happy to assist you further
feedback@betterhalf.ai
+91 8880055182
+91 9709400880
FAQs
Betterhalf is a revolution in the matrimony industry. It is here to break the old approach of the matchmaking apps in India with its advanced compatibility algorithm powered by AI.
It is the fastest growing matrimony app in India connecting hearts through AI technology on both IOS and Android for free. With over 500K users, a million meaningful connections, Betterhalf has proven to be the bold choice for Indians amongst many traditional matchmaking apps like Bharat matrimony, Jeevansathi, and Shaadi.com. If you wish to find your bride or groom based on compatibility along with the other traditional filters, we are the safest option to vouch. We cater our services in major cities like Mumbai, Pune, Delhi, Chennai, Hyderabad, Bangalore and many more.
You get up to 7-10 matches daily. We sort these recommendations as per your predicted preferences and compatibility. While picking the matches, we also consider other deep layers besides mutual likes and dislikes.
Once you like a profile, you can send or accept connection requests. After getting connected, start the conversation to see if you’ve found your soulmate.
We serve users between the age group of 24 & 45.
Our unique AI algorithm has studied and processed over 500K compatibility use-cases and weddings around the world. With this data and a personality quiz that analyses 16 demographic and behavioural traits, it predicts your preferences such as age, height, salary, language, location, and more based on social activities.
It helps find a compatible partner—unless you're too complex for it to understand.
Install the app and sign up using your mobile number. After OTP verification, your profile is automatically created with match preferences based on AI/ML predictions.
You can edit preferences anytime.
No. Users cannot create multiple profiles.
If someone tries to do so, the duplicate profiles will be unverified to maintain a safe environment.
Such changes aren't allowed directly. Please write to feedback@betterhalf.ai with government ID proof.
To edit other details:
1. Click on the profile icon.
2. Click the pencil icon on your profile picture to edit information.
This means the person has either deactivated or deleted their profile or has blocked you.
Go to your profile by clicking the icon in the top-left.
Click the pencil icon on your picture to add, edit, or delete photos.
It refers to compatibility in areas like intimacy, family values, humor, movies, etc.
You can view compatibility aspects on the match profile after taking the personality quiz.
To ensure authenticity and safety, users are required to upload a real-time selfie to verify their identity.
A personal note is a heartfelt message sent to a potential match.
It boosts the chances of making a connection.
These are users suggested by our AI algorithm based on compatibility, not necessarily strict filter matches.
When someone likes your profile and sends a connect request, it shows in your requests received section.
You can accept or decline.
Premium members get features like:
- Profile boost for 24 hours
- See 2X profiles daily
- Crown badge
- Unlimited chats
- View all received requests
We have selfie and manual verifications, and a reporting system.
Reported profiles are investigated and action is taken promptly.
Steps:
1. Tap profile icon → go to Settings
2. Tap Delete and select reason
Note: All your data will be permanently deleted.
Steps:
1. Tap profile icon → Settings
2. Tap Deactivate and select reason
You can reactivate anytime by logging in again.
If reported, we verify using government ID.
If the user fails to verify, the profile is permanently banned.
No refunds are provided once the subscription is used.
Purchases are non-refundable as per the Terms of Use.